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TNT / Guide 01
Owner’s field guide · 01 / 05
Hotels
Keep rooms in service.
TNT / Guide 0101 Operating impact
Which rooms came out of service, and for how many nights?
A leak over one room can affect the room below it and the hallway outside. Start with the outage log so the roof assessment follows the disruption guests and staff actually experienced.
02 Before the visit
What to bring.
- Room numbers, outage dates, and where staff first saw water.
- Bookings displaced, refunds issued, and repair invoices. Track these separately from the number of rooms taken offline.
- Existing roof warranty, roof access, and windows between check-out and check-in.
Who to include
Bring the general manager, maintenance lead, and the owner or management company that approves the work.
Work window
Agree on quiet hours, guest routes, housekeeping access, and which air intakes must stay clear.
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Contact Ty
Where did you
first see water?
Send the property address, where the water showed up, and when it happens. Include any photos you already have.
Ty@tntroofingsystems.com